Ian Fields

About

Hi, I'm Ian.

I'm a consultant based in Boston, working with businesses and nonprofits coast to coast. For over ten years, I've helped clients and teams get things done, at digital agencies, a nonprofit school, an education finance company, and with some big brands.

Ian sitting on a red rock ledge overlooking a canyon

How I got here

My career started at a small marketing agency with an unusual setup. We acted as a temporary marketing department for other companies, usually for three or four years at a time. Every client was in a different industry, so I had to learn new businesses fast, keep several accounts moving at once, and speak up with confidence. I think of it as my marketing bootcamp.

At the agency, I did a bit of everything. I wrote marketing and press content, pitched stories to trade publications, tracked website and ad results in Google Analytics, handled client billing, and helped organize trade shows. I kept projects on time and within budget.

Next, I took a customer facing management job in Boston and worked my way up, being entrusted to build lasting relationships quickly. That job taught me to stay calm when someone is upset, own a problem until it's fixed, and keep people informed. Sales at my location grew by over 50%, mostly because clients could count on me.

From there I moved into account management for big-name brands. Along the way, I got curious about how websites are made. I completed an accredited accelerated program in Web Development and started building them myself.

That led me to run websites and marketing for an education company, including a full rebuild of its site. Later, at a digital agency, I was the main contact for a client portfolio worth over $1 million, including companies like GoDaddy, Starbucks, and Stanford. Today I work for myself, helping small businesses and nonprofits.

I studied business and marketing at Worcester State, with a minor in psychology. The psychology part helps more than you would think. Most project problems are really communication problems: two people who think they agree but don't, or a goal nobody said out loud.

What I'm like to work with

I'm the person who follows through without being chased. I explain things in plain English. And I'd rather tell you about a problem early than surprise you with it later. I also know the work from the inside, because I've done it myself, not just managed it.

What I care about

I believe in sharing what I know instead of holding it back. I care about my community, I love to travel, and I think good work should be fair and open to everyone.

Outside of work

Life is short, and I try to act like I know it. That means making time for the people I care about most, trying new things, and paying attention to the little moments: a good meal, a long conversation, or a trip somewhere new.

Have something in mind? Tell me about it.

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